Customer Satisfaction and Timely Delivery: The Order Picking Scheduling Problem
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Improving the delivery efficiency of the customer order scheduling problem in a job shop
The focus of this paper is customer order scheduling (COS) problem, where each order consists of a set of jobs that must be shipped as one batch at the same time. In COS each job is part of a customer order and the make-up of the jobs in the order are pre-specified. Most of the existing research deals with COS in a single machine or in a parallel machine shop for developing an optimal solution....
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In this paper, a mixed-integer linear programming model is proposed to integrate batch picking and distribution scheduling problems in order to optimize them simultaneously in an order picking warehouse. A tow-phase heuristic algorithm is presented to solve it in reasonable time. The first phase uses a genetic algorithm to evaluate and select permutations of the given set of customers. The seco...
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ژورنال
عنوان ژورنال: Innovation and Supply Chain Management
سال: 2018
ISSN: 2187-0969,2187-8684
DOI: 10.14327/iscm.12.21